Frequently asked questions
Here you can find answers on the most frequently asked questions.
- Order
- Shipping Info
-
What forms of payment do you accept?
We accept payments from Visa, Mastercard credit and debit cards, GrabPay, Boost, Touch n Go ewallet and FPX payment.
-
Can I use multiple promo code upon checkout?
Unfortunately, you are only able to use one promo code each time.
-
Are you selling on any other platform?
Yes, we are also on Shopee, Lazada and Tiktok shop. Do check us out.
-
Where do you ship?
We ship to both East and West Malaysia.
-
How long does shipping take?
Please allow up to 2-5 business days for your order to be shipped out and an additional 1-7 business days for your order to arrive for Malaysian orders.
-
Where is my order?
You'll receive a tracking number in a separate email from your confirmation email. If you have not received your tracking number within 7 working days of making your purchase, please check your spam mailbox or drop an email with your order number to hello@evanje.com
When in doubt what to buy as a gift, this is the best option. Our gift cards have no expiration date and can be used to pay for all the services in our beauty studio or in our cosmetic shop. Amount is flexible and you can personalize your gift card with a message. Our gift cards have no expiration date and can be used to pay for all the services in our beauty studio or in our cosmetic shop.
-
Do you ship internationally?
Unfortunately, we only ship within Malaysia at this moment.